Avaya IP Office Phone System Preferred Edition
'For Optimal Responsiveness and Professionalism'
Avaya IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With preferred edition, businesses can use communications to establish a competitive edge - through intelligent call routing, sophisticated messaging, call handling and application integration.
Scalable and Sophisticated Voicemail: The preferred edition can handle up to 40 calls at any one time. Broadcast a single voicemail to all employees, a specific department or to the individual. The sophisticated voicemail finds and alerts you to any new messages.
Secure "Meet Me" Conferencing: The Avaya Preferred Edition has built in 128 party coferencing capabilit, making it easier for any user to host their own personal password protected conference bridge (up to 64-parties per conference). The unique call capacity allow the user to host a multitude of calls simultaneously.
Automated Call Routing: You have the ability to set up an unlimited number of automated attendants (each with an unlimited number of levels), sophisticated call routing is now a reality for any business size. You can customise attendants to handle calls by time of day, day of the week or other variables. The attendants can be programmed to recognise callers and deliver personalised messages to them. Pre-recorded announcements (holiday season, special offers) and schedule them to be "aired" between a specified date.
Call Recording: With built in recording of outgoing and incoming calls. You have the flexibility of recording frequency (record all calls or a percentage). Record any calls on demand with the touch of a button. Any recordings can be sent directly to an extensions voicemail or to an e-mail address as a WAV attachment.
Benefits:
Investment Protection: The Avaya IP Office Preferred will expand as your business does. The preferred edition has a voicemail capacity ten times that of the essential edition this will accommodate a higher number of calls from customers and additional users.
Extended features enabled for all users: Any user has the ability to host and personalise their own conference calls.
Flexible Management: Can be configured to suit your ever changing needs.
Communications Assurance: Any important information should never be missed with the ability to easily record calls on demand.
Download the Avaya IP Office Preferred Brochure here:
Preferred Edition Specification
System Requirements |
IP Office 500 System Ethernet-attached PC running Windows Server 2003 (32-bit), Windows Small Business Server (32-bit and 64-bit), Microsoft Windows Server 2008 (32-bit and 64-bit), Windows Server 2008 R2 Voicemail synchronization in Email and Browser based access to voicemail works with any IMAP mail client (Outlook) IP Office 500 system has 128 party conference capacity, with up to 64 parties on a single call Requires as many digital trunks/channels as external participants. For example, 1 T1 allows 23/24 external parties, 1 E1 allows 30 parties, etc. |
User Requirements |
Any IP Office Telephone |
Feature Detail |
System FeaturesUp to 40 concurrent calls for voice mail access Voice storage dependant on PC hard drive size (1MB per minute) Unlimited multi-level intelligent automated attendants CLI/ANI number screening to personally answer and route known callers Time & date profiles to cater for public holidays and emergency closures Sophisticated in-queue announcements advises callers Estimated Time to Answer and Position In Queue Multiple language support Single, centralized voicemail solution when used with IP Office Multi-Site Option Distributed voicemail solution available when used in IP Office Multi-Site Option Message control: Save, Delete, Forward, Repeat, Rewind, Fast Forward, Skip Message, and Pause Message retrieval options of LIFO/FIFO playback (Last In First Out/First In First Out) Set message as Priority, to be played first Outcalling notification of messages left in voice mail box Conference FeaturesHelpful voice prompts guides callers into the conference call Unique PIN codes ensures security for conference calls Conference entry/exit tones; single beep on entry, double beep on exit. Conference call recording Conference Call control (Available with IP Office Power User, IP Office Teleworker, and IP Office Office Worker solutions) ‘Conference Room’ automatically dials users and adds them if available ( Requires Receptionist solution) User featuresRecord calls to mailbox Personal attendants Personalize greetings and pre-record extended greetings Send notification, Forward, and Copy voice messages to Email Inbox Browser based access to voice messages Message control from your PC (Available with IP Office Power User, IP Office Teleworker, and IP Office Office Worker solutions) |
Avaya Essential Downloads
| Avaya IP Office Brochure |  Download here |
| One-X Portal for IP Office Overview | Download here |
| Avaya 1600 Series Datasheet | Download here |
| Avaya 9600 Series Featureset | Download here |
| Avaya SoftConsole Brochure | Download here |
